The Shout Hotels Blog

Event weekends, seasonal openings and booking know-how. New articles every week, each one linked to the hotels we cover.

Adult bed bug, reddish brown and flat, feeding on human skin Photo: Piotr Naskrecki, Public Domain, via Wikimedia Commons
Hotels & Accommodation

What to Do About Bed Bugs in a Hotel Room

If you find bed bugs in a hotel room, put your case in the bath, photograph what you see, and tell the hotel straight away. ...
Green and red neon NO VACANCY sign lit in a window Photo: Taber Andrew Bain, CC BY 2.0, via Wikimedia Commons
Hotels & Accommodation

What Happens If a Hotel Cancels Your Booking

What happens if a hotel cancels your booking is clearest on the money you already paid. If the hotel cancels a room it has accepted, ...
Four closed passport covers on a table, from Spain, France, Israel and the United States Photo: Horizon206, CC0, via Wikimedia Commons
Hotels & Accommodation

Can a Hotel Take Your Passport and Keep It?

A hotel can ask to see your passport and write down what the law requires. Keeping the booklet, or a stored copy, is a different ...
The white wooden Giant Dipper coaster rising behind the painted arcades of Santa Cruz Beach Boardwalk, seen from the water Photo: Noah_Loverbear, CC BY-SA 3.0, via Wikimedia Commons.
Santa Cruz

Is Santa Cruz Walkable from the Hotels We List

Santa Cruz here is the California beach town, not the island. The Boardwalk, the Wharf and downtown Pacific Avenue are a realistic walk from three ...
A card payment terminal with a bank card inserted, mid-transaction Photo: Mañico, CC0, via Wikimedia Commons
Hotels & Accommodation

How to Fight a Hotel No-Show Charge (and When You Can't)

There is no standard UK no-show fee. What a hotel takes depends on the rate you booked: a flexible rate is usually cancellable up to ...
The shopfront of Transport for London's Lost Property Office, with a window display of unclaimed items Photo: Matt Brown, CC BY 2.0, via Wikimedia Commons
Hotels & Accommodation

Left Something in a Hotel Room? What They Actually Owe You

Yes, often. A UK hotel can be liable for a guest's lost or damaged property under the Hotel Proprietors Act 1956, and in some cases ...
Wooden chalets, a helter skelter and a carousel at Belfast Christmas Market in the grounds of Belfast City Hall Photo: Eric Jones, CC BY-SA 2.0, via Geograph / Wikimedia Commons
Belfast

Belfast Christmas Market 2026: The Dates, and the Day to Avoid

Belfast Christmas Market runs from Saturday 14 November to Tuesday 22 December 2026 in the grounds of Belfast City Hall. Skip opening Saturday if you ...
Fireworks bursting over the sea in front of Benidorm's lit seafront at night, seen from across the bay Photo: Miguel Hermoso Cuesta, CC BY-SA 4.0, via Wikimedia Commons
Benidorm

Which End of Benidorm Should You Stay at for New Year?

Stay on the Levante seafront if the New Year's Eve party is the point: Apartamentos Santa Margarita is the shortest walk back and Apartments Torre ...
A red Do Not Disturb sign hanging from a brass door knob on a hotel room door Photo: Quinn Dombrowski from Berkeley, USA, CC BY-SA 2.0, via Wikimedia Commons
Hotels & Accommodation

Hotel Staff in Your Room Without Permission: The UK Law

Can a hotel enter your room without permission? Yes, sometimes, and it does not have to ask you each time. A hotel guest is not ...