A family-run B&B on the Hammersmith/Shepherd's Bush line
Orlando Hotel is a long-standing family-run three-star bed and breakfast at 83 Shepherds Bush Road, W6 7LR, on the quieter northern edge of Hammersmith in West London. The property occupies a Victorian terrace conversion on the main road between Hammersmith and Shepherd's Bush, five streets back from the Broadway, ten minutes' walk to the Piccadilly-line platforms, and under a mile from Eventim Apollo, Olympia London and Westfield.
Twelve room types spread across the building cover everything from an 86 ft² single to a 323 ft² one-bedroom family apartment with a private kitchen and patio. Every room has its own bathroom, free Wi-Fi, heating and a TV with satellite channels. The Standard Twin sits at the entry of the range and the larger studio at the top, a Zone 2 position on which almost no central London hotel competes.
Twelve rooms, all with private bathrooms
The room mix is unusually broad for a B&B this size. Solo travellers get a compact 86 ft² Single Room; couples choose between Standard and Classic Double variants or twins. Families of three or four have four options, Standard Triple, Classic Triple, Standard Quadruple and Classic Quadruple, ranging from 118 ft² up to 183 ft². The two Studios (129 ft²) and the Studio with Sofa Bed add self-catering options, and the One-Bedroom Family Apartment at 323 ft² is the top-of-range choice: its own private kitchen with washing machine, coffee machine, toaster and dining table, a proper en-suite with hairdryer, and a patio.
Styling leans contemporary budget-boutique rather than chintzy B&B. Charcoal velvet headboards anchor most bedrooms, with coral-pink throws and floral prints as the property's signature colour touch against crisp white linen. Several rooms keep their original Victorian features, marble fireplaces, decorative ceiling roses, sash windows, alongside a distinctive multicolour reclaimed-wood feature wallpaper that recurs across the larger rooms.
What to expect: self check-in, narrow stairs, five tube lines
Orlando runs as a private, message-based operation rather than a staffed front desk. You receive your door code in advance, you let the team know your arrival time when you book, and the hotel messages you on arrival day, guests who confirm their ETA ahead of time overwhelmingly report a smooth check-in; guests who don't are the source of the property's most common review gripe. Phone support is reliable on +44 20 7603 4890. There is no lift in the building and the staircase is narrow, so pack light if you can.
What you are paying for is the location. Goldhawk Road tube (Hammersmith & City, Circle) is 700 yards; Hammersmith, with the Piccadilly, District, Circle and Hammersmith & City lines all under one roof, is 850 yards. Heathrow is a change-free thirty-minute Piccadilly-line ride away. Eventim Apollo, the O2 Shepherd's Bush Empire, Olympia London and Westfield are all under a mile on foot. For day-to-day needs, Farina & More (cafe, deli, wine bar) is 50 yards along Shepherds Bush Road; Acropolis (Greek) and Hong Ting (Chinese) are both a minute's walk; Car Park West 12 (APCOA, 24-hour) is the nearest public parking, two minutes' drive.
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Interesting Points About Orlando Hotel
- Twelve distinct room types in a single B&B operation ranging from compact singles up to a 323 ft² (≈30 m²) family apartment with its own kitchen and patio; an unusually wide inventory taxonomy for a Hammersmith family-run B&B, making the room-type selection materially more important than the headline 5.9 'Passable' overall rating.
- Under a mile from Eventim Apollo (the Hammersmith venue formerly the Hammersmith Odeon and Hammersmith Apollo, hosting touring acts since 1932); a structural-supply position for concert-goers who need to be back in their room after a 23:00 show without a Tube ride.
- Direct Piccadilly-line run to Heathrow from Hammersmith Underground (around 40 minutes, no changes); a single-seat-ride airport-stay position useful for travellers on early or late Heathrow flights at budget-tier nightly rates.
- Long-standing family-run operation (the Orlando Hotel name has traded continuously from this Shepherds Bush Road address for decades); a structural-supply continuity that the 5.9 headline rating does not capture, with the property serving Hammersmith and West London Apollo-show traffic as a known quantity rather than a new-to-platform unknown.
Rooms & Accommodation at Orlando Hotel
Standard Twin Room
Up to 2 guests · 140 ft² · 2 singles · Private bathroom
The entry-level room at Orlando. Two single beds in a 140 ft² layout with a private en-suite (hairdryer included), satellite and cable TV, tea/coffee, heating and free Wi-Fi. Choose this over the Standard Double if you're travelling with a friend and want the most affordable option.
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Single Room
1 guest · 86 ft² · Private bathroom · Solo
A compact 86 ft² solo room with one single bed, private en-suite and all the standard amenities. Genuinely rare in central-facing London, most budget hotels here won't sell a true single any more. Book early for midweek business stays.
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Studio with Sofa Bed
Up to 2 guests · 129 ft² · Entire studio · Sofa bed
The self-catering entry option. 129 ft² studio with a sofa bed, microwave, oven, stovetop, toaster, fridge and fan, plus a private en-suite. Priced just above the entry twin, this is the pick if you want somewhere you can cook a light meal or work across a longer stay.
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Standard Double Room
Up to 2 guests · 118 ft² · 1 double · Private bathroom
The classic Orlando couple's room, 118 ft² with a double bed, private bathroom (shower, toilet, towels), TV with satellite and cable channels, tea/coffee and free Wi-Fi. Functional and clean at a rate the Hammersmith postcode shouldn't normally support.
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Double Room with Private Bathroom
Up to 2 guests · 118 ft² · 1 double · Private bathroom
A sister category to the Standard Double, same 118 ft² footprint, one double bed, private en-suite (shower), satellite TV and kettle. Pick whichever is available on your dates; functionally identical.
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Standard Triple Room
Up to 3 guests · 161 ft² · Private bathroom
161 ft² with space for three guests, private bathroom (shower, toilet, free toiletries), TV with satellite and cable, tea/coffee, heating and free Wi-Fi. A common pick for three friends in for a gig at the Apollo or the Empire.
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Classic Triple Room
Up to 3 guests · 118 ft² · Private bathroom
Compact version of the Triple at 118 ft². Same spec, private bathroom, satellite TV, kettle and heating, in a smaller footprint at the same price as the Standard Triple. Worth picking if it's the only triple showing on your dates.
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Standard Quadruple Room
Up to 4 guests · 183 ft² · Sofa bed · Private bathroom
183 ft² for four, the largest standard-category room, with a sofa bed supplementing the main beds, full private bathroom, satellite TV, kettle, heating and free Wi-Fi. Typical pick for a family of three adults and a child, or two couples splitting a Zone 2 stay.
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Family Room
Up to 3–4 guests · 151 ft² · Sofa bed · Private bathroom
151 ft² dedicated family category with a sofa bed, wardrobe, fan, full private bathroom and all standard amenities. Book this over the Standard Quadruple if you want a layout explicitly built for a mixed-age group (the sofa bed sleeps the smallest member).
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Classic Quadruple Room
Up to 4 guests · 161 ft² · Sofa bed · Private bathroom
A more stylised take on the Quadruple at 161 ft², same sofa bed, private bathroom and standard amenities, with the signature reclaimed-wood feature wall. Slightly more expensive than the Standard Quadruple for a little more personality.
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One-Bedroom Family Apartment
Up to 4 guests · 323 ft² · Private kitchen · Patio
The top-of-range choice at 323 ft², twice the size of the biggest standard room, with a private kitchen (washing machine, fridge, coffee machine, kettle, toaster, dining table), full en-suite with hairdryer, streaming service on the TV, desk, iron, wardrobe and a patio. The pick for longer stays or a family that wants to cook in.
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Studio
Up to 2 guests · 129 ft² · Entire studio · Sofa bed
The most expensive room category, a 129 ft² entire studio with sofa bed, private en-suite, streaming-capable TV, satellite and cable channels, heating and free Wi-Fi. A step up in privacy from the standard rooms, without the kitchen you get in the Studio with Sofa Bed or the Family Apartment.
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Best Suited For
- Couples on a London weekend who want Zone 2 prices and Zone 1 transport, with location the property's standout strength
- Gig-goers and trade visitors: under a mile from Eventim Apollo, O2 Shepherd's Bush Empire, and Olympia London
- Heathrow travellers needing a cheap, clean base with a direct Piccadilly-line run to every terminal (~30 min)
- Families of 3–4: the 183 ft² Standard Quadruple and the 323 ft² One-Bedroom Family Apartment are genuinely roomy
- Light-packing independent travellers who prefer a door code to a staffed front desk
Worth Considering Alternatives If
- You need a staffed reception on arrival: Orlando is a self check-in property. Confirm your arrival time in advance or book somewhere with 24/7 reception.
- You have heavy luggage or mobility requirements: there's no lift and the staircase is narrow.
- You need on-site parking: there's none; Car Park West 12 (APCOA) is the nearest public lot, two minutes' drive.
- You want a hotel restaurant, bar or breakfast: Orlando is B&B in name but does not serve breakfast. Farina & More and other cafés are a minute's walk away.
- You need to pay with cash: bank transfer before arrival is required; cash is not accepted.
Amenities & facilities at Orlando Hotel
In-room
- Free Wi-Fi throughout
- Private en-suite bathroom in every room
- Flat-screen TV with satellite and cable channels
- Heating, linen, electric kettle, tea and coffee
- Streaming service (Studios and the One-Bedroom Family Apartment)
- Non-smoking rooms throughout
- Hairdryer (selected rooms and on request)
Kitchen & self-catering
- Full private kitchen in the One-Bedroom Family Apartment (washing machine, fridge, coffee machine, toaster, kettle, dining table)
- Microwave, oven, stovetop, fridge and toaster in the Studio with Sofa Bed
- Not available: No on-site restaurant or bar
- Not available: No cooked breakfast served
Services
- Private check-in / check-out via advance door code
- Phone support on +44 20 7603 4890 (Arabic, English, Spanish, French, Italian spoken)
- Cycling and movie-nights activities available (charges may apply)
- Not available: No 24-hour reception
- Not available: No luggage storage
- Not available: No daily housekeeping guaranteed
Parking & transport
- Goldhawk Road tube (Hammersmith & City, Circle), 700 yards
- Hammersmith tube (Piccadilly, District, Circle, H&C), 850 yards
- Shepherd's Bush mainline, 1,000 yards
- Heathrow Airport, ~30 minutes on the Piccadilly line
- Car Park West 12 (APCOA, 24-hour), ~2-minute drive
- Not available: No on-site parking
- Not available: No airport shuttle
Accessibility
- Not available: No lift, accessed by stairs only
- Not available: Narrow staircase, travel light if you can
Policies
- Non-smoking throughout
- Not available: No pets
- Children of any age welcome (no cots or extra beds available)
- Minimum check-in age: 18
- Photo ID and credit card required at check-in
- Bank transfer required before arrival, cash is not accepted
- Non-refundable £100 damage deposit collected on arrival (refunded on check-out)
- Not available: No stag, hen or similar parties
Location & getting to Orlando Hotel
Orlando Hotel sits at 83 Shepherds Bush Road in the W6 postcode, on the northern stretch of the road where Hammersmith quietly gives way to Shepherd's Bush, inside the London Borough of Hammersmith and Fulham. The property is 4.1 miles from the centre of London and about ten minutes' walk from the twin tube stations at Hammersmith and Goldhawk Road. Between them, five tube lines, Piccadilly, District, Circle, Hammersmith & City, and the Central line at Shepherd's Bush, cover most of the journeys you're likely to need.
Heathrow is the standout transport story here. The Piccadilly line runs direct from Hammersmith to every Heathrow terminal in roughly thirty minutes with no changes, a combination of price and convenience almost no Zone 1 property can match. On the local side, Eventim Apollo is under a mile away, Westfield London (450+ shops, one of Europe's largest urban shopping centres) is 0.8 miles, and the Shepherd's Bush Empire and Shepherd's Bush Market are both half a mile.
Local knowledge worth packing: Hammersmith tube has two physically separate entrances for different line families, Piccadilly and District share one side, Hammersmith & City and Circle the other, so check the departure board before you walk through the barriers. Contactless or Apple Pay on the gates gives you the same daily-cap as an Oyster without the top-up faff. And the coffee at Farina & More (50 yards up the road) is better than anything the hotel itself could realistically serve for the price.
- Eventim Apollo (Hammersmith Apollo): ~12–15 min walk · Grade II-listed 1932 Art Deco theatre at 45 Queen Caroline Street, ~5,000 capacity, home ground for the UK's biggest comedy and touring music nights.
- O2 Shepherd's Bush Empire: ~12 min walk · 1903 Frank Matcham music hall, 2,000 capacity, the stage David Bowie, Adele and Coldplay have all played on their way up.
- Westfield London: ~15 min walk or one tube stop · 450+ shops, one of Europe's largest urban shopping centres, with a Vue cinema and a major dining deck.
- Olympia London: ~14 min walk · West London's 130-year-old exhibition hall, reopened in 2024 after a multi-billion-pound redevelopment with a new 4,400-capacity live venue.
- Shepherd's Bush Market: ~11 min walk · A working West London street market along the Hammersmith & City viaduct, textiles, fresh produce, and Middle-Eastern / African street food.
- Natural History Museum: ~15–20 min by tube (District line to South Kensington) · Home of Hope the blue whale skeleton in Hintze Hall and 80 million specimens. Free entry.
- Hyde Park: ~1.7 mi · London's largest royal park; 625 acres open from 5 am, Speakers' Corner and the Serpentine Lido both within.
- Heathrow Airport: ~30 min on the Piccadilly line, direct to every terminal · The reason half the hotel's guests are here in the first place.
Getting to Key Locations
Photo: Edwardx, CC BY-SA 3.0
Eventim Apollo
Hammersmith's showpiece venue, a Grade II-listed 1932 Art Deco theatre on Queen Caroline Street that's hosted every major touring act from Bowie to the Beatles. Capacity ~5,000, and close enough to Orlando Hotel (12–15 minutes on foot) that you can walk back after the encore without needing a cab.
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Photo: Chmee2, CC BY-SA 3.0
Westfield London
One of Europe's largest urban shopping centres, 450+ shops, a Vue cinema, a dining deck, and an often-useful refuge on a rainy London afternoon. Walk it in about fifteen minutes, or jump one stop on the tube from Shepherd's Bush. Convenient for Olympia exhibitions too.
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Photo: Diliff, CC BY-SA 3.0
Natural History Museum
Fifteen minutes east on the District line, then walk out at South Kensington. Free entry, Hope the blue whale skeleton suspended in Hintze Hall, and 80 million specimens across dinosaurs, minerals and human evolution. Pair it with the V&A across the road for a full day of museum hopping.
View on MapHow to get to Orlando Hotel from Heathrow
- 1. Follow signs to London Underground at any Heathrow terminal: From arrivals at Terminals 2 & 3, Terminal 4 or Terminal 5, follow 'Underground / Tube' signs. Every terminal has a step-free route to the platforms; allow ten minutes from the customs hall.
- 2. Board the Piccadilly line eastbound (direction Cockfosters): Swipe in with contactless or Apple Pay at the gates. Every Piccadilly service from Heathrow runs through Hammersmith, so any eastbound train works.
- 3. Stay on for around 30 minutes and alight at Hammersmith: The journey is approximately eleven stops. Hammersmith is the shared Piccadilly + District platform inside the Hammersmith Broadway complex.
- 4. Exit and walk north up Shepherds Bush Road for ~10 minutes: Exit through the Hammersmith Broadway Centre, turn onto Shepherds Bush Road and walk north. The hotel is at number 83 on the right-hand side, ~850 yards from the station.
Shepherd's Bush, Hammersmith & the Piccadilly line
This pocket of West London is a rare find in a city that usually asks you to choose between central and affordable. Hammersmith is fifteen minutes by tube from Piccadilly Circus yet feels distinctly residential, with riverside pubs clustered along the Thames Path and Victorian terraces lining Brook Green. Shepherd's Bush, immediately north, is where the neighbourhood gets loud, Westfield, the Shepherd's Bush Market under the H&C viaduct, and a cluster of live music venues (Eventim Apollo, O2 Shepherd's Bush Empire, Bush Hall, Riverside Studios, Lyric Hammersmith) that add up to West London's own West End in miniature.
The third reason to stay here is transport. Hammersmith and Shepherd's Bush collectively sit on five tube lines plus the Overground and a short hop to the Elizabeth line at Acton Main Line. From Orlando Hotel you can be on a Piccadilly-line train to Heathrow in five minutes' walking and thirty on the tube, a combination almost no Zone 1 hotel can match at this price.
Watch: Shepherd’s Bush and Hammersmith
A walking tour of Shepherd’s Bush and Hammersmith covering the market, Westfield, the Green, the riverside pubs and the streets in between. Shepherds Bush Road runs through the middle of it.
What guests say about Orlando Hotel
Scores and review counts are aggregated from verified guest bookings on major travel platforms.
Passable
Guest feedback on Orlando Hotel tells a clear two-part story. The Zone 2 location and the free Wi-Fi draw the warmest comments, and couples in particular single out the neighbourhood. The criticism clusters around one thing: guests who didn't expect a self-check-in, message-based operation and missed daily housekeeping write the sharpest complaints. Travellers who confirm their ETA in advance and pack light expectations overwhelmingly praise the price-to-location ratio.
Loved the location, felt safe, and the staff were genuinely attentive by phone.
2026-04-18A very pleasant stay. Ask for a rear-facing room, ours was quiet even for central London. Small but perfect for a few nights.
2026-03-16Great location for the family. Our only hiccup was a door code that arrived late, confirm your arrival time in advance and you'll avoid it.
2026-04-16Good location and responsive communication. Room was a bit smaller than the photos suggested.
2026-04-12Close to the Apollo, tube on the doorstep, clean room with a comfy bed. Bathroom is tight and there's no TV remote, good value for London though.
2026-04-10Budget-friendly Zone 2 family room that fits two doubles and a single. Quiet given it faces the main road. Phone support was helpful.
2026-04-02Good to Know Before You Book
Self check-in via door code, confirm your ETA
Orlando is a message-based, self-check-in property rather than a staffed front desk. The team sends your door code before arrival; tell them your expected time when you book so the code reaches you on time. Guests who confirm their ETA in advance overwhelmingly report a smooth check-in.
Payment is by bank transfer before arrival
The property will contact you after you book with bank transfer instructions. Cash is not accepted. Photo ID and a credit card are required at check-in, and a £100 refundable damage deposit is collected on arrival and returned on check-out.
No lift and a narrow staircase
The building is an original Victorian terrace, so there's no lift and the staircase is narrow. Pack light if you can. Guests with mobility requirements or heavy luggage should factor this into their booking choice.
No on-site parking, use Car Park West 12 (APCOA)
There's no hotel car park. The nearest 24-hour public lot is Car Park West 12 (APCOA), about a two-minute drive. Driving into central London from here is slower and more expensive than the tube for all but a handful of trips.
Minimum check-in age is 18
Orlando Hotel cannot host guests under 18 travelling alone, even if the booker is older. Stag, hen or similar parties are not accepted. Pets are not permitted and the property is non-smoking throughout.
Call Orlando Hotel
+44 20 7603 4890Photos of Orlando Hotel
Orlando Hotel, frequently asked questions
Orlando Hotel is at 83 Shepherds Bush Road, London W6 7LR, in the Hammersmith and Fulham borough, between Hammersmith and Shepherd's Bush. The property is 4.1 miles from the centre of London, ten minutes' walk from Hammersmith tube and seven minutes' walk from Goldhawk Road tube.
Check-in is from 15:00 until 23:00 and check-out is until 10:00. Orlando Hotel runs a self-check-in operation via a door code sent in advance, so confirm your expected arrival time when you book. Early or late check-in requests cannot be guaranteed.
The team sends your door code before you arrive rather than meeting you at a front desk. Tell the property your expected arrival time when you book, and they'll message you with instructions on arrival day. Phone support is reliable on +44 20 7603 4890 if you run into trouble.
Heathrow is about a 30-minute ride on the Piccadilly line direct to Hammersmith, no changes from any terminal. Exit at Hammersmith onto Shepherds Bush Road and walk north for around ten minutes to number 83. London Gatwick is ~28 miles away; London City Airport is ~13 miles.
There is no on-site parking at Orlando Hotel. The nearest 24-hour public car park is Car Park West 12 (APCOA), a two-minute drive away. Driving into central London from here is slower and more expensive than taking the tube for most trips.
Pets are not allowed and cash is not accepted. Payment is by bank transfer before arrival, the property contacts you after you book with the instructions. Photo ID and a credit card are required at check-in, plus a £100 refundable damage deposit on arrival.
Orlando Hotel has twelve room types. The smallest is the 140 ft² Standard Twin Room and the largest is the 323 ft² One-Bedroom Family Apartment with a private kitchen and patio; the 129 ft² Studio sits at the top of the range. Every room has a private bathroom. Exact nightly rates depend on the room type and your dates, and the current price is shown before you confirm.
Yes, the Eventim Apollo is under a mile away (about a 12–15-minute walk down Shepherds Bush Road), and the O2 Shepherd's Bush Empire is a similar distance in the other direction. The hotel is a common pick for concert and comedy nights; guests regularly single out being able to walk back after the encore rather than queueing for a cab.
Other great stays in London
The Jade Hotel, London
A boutique-budget Kensington stay at 52 Hogarth Road, SW5 0PU, three minutes from Earl's Court tube on the same Piccadilly line that serves Hammersmith and Heathrow.
Earls Court 205, London
Apartment-style budget stays on Earl's Court Road, SW5, same Piccadilly / District corridor as Orlando Hotel, for travellers who want a self-contained flat over a room.
Wembar Hotel, London
900 yards from Stamford Bridge in the Chelsea / Fulham corridor, a comfortable sister option when Orlando Hotel is sold out on your dates.
Ready to book Orlando Hotel?
Twelve room types in a family-run Hammersmith B&B, under a mile from Eventim Apollo and a direct Piccadilly-line run to Heathrow.
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